Help
Questions, answered.
The short answers. For the long ones there is email.
For travellers
What does it cost?
Reading the site costs nothing: houses, towns, beaches, trails and guides are open to everyone. The tools that work on your own trip open with the check-in, if you booked one of our houses, or with the coast pass: €5 for 30 days.
Do I need an account?
Not to read. The pass is tied to an account, because it has to know whose it is. For the check-in, the link to your booking is enough.
Why does the check-in ask for a document?
Because the law asks your host for it: within twenty-four hours of arrival every guest’s details go to the Questura. Documents are encrypted and kept outside the public folders. Pass holders hand over none.
Is the concierge a person?
No, it is a program. It answers with what it knows about the coast and with what your host wrote about the house. When you need a person, there is email.
For hosts
What does the portal cost?
One house is free, forever: front desk, check-in, calendar and channels. Premium is €39 a month for the first unit, and the price per unit goes down from the second one on.
Does it work with Booking and Airbnb?
Yes, through iCal calendars: every hour the bookings made there come in here, and the dates are blocked everywhere.
What if I stop?
Stop whenever you like, with no penalty. Bookings, payments and filings download as one file.
For businesses on the coast
I run experiences: how do I join?
Write to us with who you are and what you run. We open a panel for you where you add your experiences, times and places, and where the bookings arrive.
I have a restaurant or a shop.
The site has no listings for restaurants and shops yet: the town guides mention a few, chosen by us. If you want to talk about it, write to us.
Did not find the answer? Write to us